How we work
Our business focuses on a consultative approach, working with our clients to understand their specific needs to the business both now and in the future, we offer a straight forward “IT jargon free” solution so that the client knows exactly what we are recommending and why.
We specialise in providing our clients with a flexible and personal service focusing on the client’s productivity, leaving them to concentrate on their core business functions and removing the potential IT headaches.
BlueGlow IT Management was setup 3 years ago as the corporate department of a company that provided domestic and SME support to individuals and businesses in the South Wales area. That business is still running strong after 11 years.
We felt there was a need to have a team that focused purely on businesses but also maintained that personal level of interaction that is lost in larger IT support companies.
We have maintained and developed clients for over 10 years and acquired new clients on recommendation rather than direct advertising as we feel that word of mouth is a more realistic way of gauging a business.